SUPPORT : SERVICE DELIVERY- IT FINANCIAL MANAGEMENT

We at V3iT categorize our Service Delivery into 5 disciplines. These are:

  1. Service Level Management
  2. Capacity Management
  3. Contingency Planning
  4. Availability Management
  5. IT Financial Management

IT Financial Management

IT Financial Management is the discipline of ensuring IT infrastructure is obtained at the most effective price (which does not necessarily mean cheapest), and calculating the cost of providing IT services so that an organization can understand the costs of its IT services. These costs may then be recovered from the Customer of the service.

Costs are divided into costing units:

  • Equipment
  • Software
  • Organization (staff, overtime)
  • Accommodation
  • Transfer (costs of 3rd party service providers)

The costs are divided into Direct and Indirect costs, and can be Capital or Ongoing.

V3iT can help you delineate and also manage the financials in a very effective manner.


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