Most of the Organizations estimate that they Lose $14.2 million annually just by not using Analytics – Source Gartner

BUT, Analytics in the future will be embedded into the core of everything we do – converting insights into actions that enhance user experience iteratively. It is not distinct and is rather a fundamental part of all business operations be it manufacturing, planning, forecasting, finance, operations, human resource management, R&D engineering, procurement, supply chain, sales, asset management, production, support. 

Consider for instance in manufacturing, how customer feedback about dysfunctional products plays a crucial role. Warranty Data Analytics is used to enhance product quality and safety. Advanced Analytics on such data can even help to improve repair systems, lower repair times, and improve warranty service. These result in higher customer satisfaction and lower warranty costs. This can be achieved by leveraging the massive data and analyzing it to derive actionable steps that enhance user experience. 

Consider another example of the process of hiring new talents for an organizational team. The Human Resource Management hires resources by not only looking at their educational qualifications but by also analyzing other past related areas of expertise and social exposure. The latter resembles Analytics – the experience that a resource brings along is something that simulates the actionable insights that are accompanied by any Analytics technology. 

This close amalgamation of Analytics into the core of all business operations will be the future that is paramount for enhancing the customer experience, adding brand value and differentiation to an organization. 

Want to learn more about, how analytics is transforming warranty management? :– Click here