The IT landscape of most businesses today are growing more complex and rapidly evolving to deliver innovative solutions to their customers. Addressing the underlying needs of continuous monitoring, updates and enhancements, maintenance of applications is crucial. To keep the expenses under control companies are leveraging AMS to improve internal efficiency and give enough time to their IT teams to focus on achieving business objectives.
Application managed services means getting ongoing support for your applications from a third party. This is the core service area that we offer our clients. We provide development, operations, functional and platform support. We believe in holistic solution methodology unlike our competition where some provide just application layer support and some offer just data layer services.
At V3iT we offer all services under one umbrella to address your problems. Instead of a la carte priced services, we offer a buffet of services to choose from. You can collectively bargain to choose the services that align with your IT and business objectives. We offer flexible and SMART (Specific, Measurable, Achievable, Relevant, Timely) SLAs (service level agreements) that are revised in a continuous manner to provide service improvements.
According to Gartner, internal backlogs of IT teams in organizations today is slowing the enterprise application adoption because the leaders are concerned of how support would cut into their budgets and increase backlogs. So irrespective of whether you are a small or big enterprise, you should outsource monitoring, bug fixing, management and optimization tasks to AMS provider.
For instance, you have five full time employees working in your IT team, with cost of ownership per employee being $200,000. This amounts to a million dollar outgoing every year. Your employee productivity is at 60%, since they are spending time experimenting, researching and there is a cost associated with it. They are dedicated to your organization, but you are gaining only 60% of you spend.
Let us say you hire V3iT TEAMS of 8 individuals and focus your employees to do other important tasks. V3iT TEAMS is a shared services model – dedicated only 50% of the time. Our research indicates 45% tasks can be automated using current technology. Let us say they cost the same as your full-time employees for this example. You still have 60% more resources at half the cost and most likely completing all your current workload with scope to grow to meet the want. You are only paying for their time spent to you, right there your total cost of ownership has halved. Your productivity has increased just by the sheer number of resources by 60%. Also, there is no cost for experimentation. They are trained and have access to other trained resources and most likely have done that and been there before, so your effectivity service delivery has increased significantly, which is also a substantial tangible net increase. There is no cost of retention or attrition because that is taken care of by buffered resources that are already included in the V3iT TEAMS model. To add to it customer satisfaction, lifetime, all see a significant increase. This is a tried and tested model for over 21 years and there is nothing for you to lose. You can start small and witness the impact by taking baby steps.
Your core IT teams can now focus on important research and experiments to innovate their solutions. On top of everything, you can hire the full-time equivalents on need basis which means you shun these resources when you don’t require them. It reduces your astronomical costs incurred in case of full-time employees. With VSURVE (a V3iT product), you can continuously monitor your projects in real time keeping an eye on the project deliverables. This is how you embrace elasticity without any full time contracts.
Again, this comes back to your expertise. Your expertise is your products and services. We help you to bring in the Information Technology expertise as a utility to your end. Switch on when required. Switch off when not required. Expend when required and meet all your budgets. By tailoring our services to your exclusive need at the times you require, meets the outcomes that you desire. Agility, Performance, Cost, Availability, Quality and Security are all met, while you embrace elasticity.
V3iT Consulting is an SAP service partner, SAP channel partner and one of the few companies that initially got certified as an Application Managed Services provider by SAP. We have a seasoned team of consultants with over 25+ years of experience in providing IT Services. We provide with fixed-cost support services which helps you get quality service within your IT budgets.