Organizational Resilience Measures

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There are several definitions of resilience and safety of an organization. These definitions stress avoiding unwanted outcomes like losses, accidents, harm, injuries, and some incidents. As the world experiences the second wave of the current pandemic, businesses need to thrive in these changing times.

At #V3iT, safety is when the risk of harm to people, process, and property is reduced & maintained below a threshold. We achieve security through risk identification and management. #Resilience, on the other hand, is the ability to work and function effectively in as many different situations as possible. A resilient organization is also safe. However, the opposite is not valid, i.e., a safe organization is not necessarily resilient.

To continuously improve and grow, an organization should focus not just on the right things but also on the processes that might go different from planned. Resilience Engineering explains that resilience and safety are things that an organization does and rather than just qualities. The most prominent and most capable organizations can also sometimes be vulnerable because they have the capability, but they are not doing anything to avoid risks and failures.

V3iT is a collaborative team of professionals who aim towards a common goal, facing all the challenges, working tirelessly through uncertainty, and providing customer satisfaction to the fullest.

Abilities Of Resilient Organizations:

Ability to Respond: A resilient organization knows how to react to an opportunity or threat and do that within time to achieve desired objectives. It should recognize and learn how to respond to those with the right set of resources.

Ability to Monitor:  A resilient organization should monitor its performance and changes in the industry-specific indicators that can become a threat or opportunity shortly.

Ability to Anticipate: An organization must anticipate future events, changes, conditions – for instance, technological advancements, new state legislation, changing customer requirements.

Ability to Learn: A resilient organization must be able to learn from its past experiences. Improve future performances after implementing lessons learned from the experiences.

Organizational Resilience Measures:

Resilience is slightly different from traditional safety measures. An organization can adjust its operations based on the occurrence of known or sudden unexpected events. Calculate the Resilience Analysis Grid based on the above four factors. The calculation reflects an organization’s resilience profile, which determines that organization’s resilience.

Based on an organization’s typical functioning, rate the above four abilities on a scale of excellent, satisfactory, acceptable, unacceptable, deficient, missing. It is a must for any organization to address these four qualities to be resilient to unforeseen circumstances.

Incorporate Organizational Resilience:

Innovation: Applying innovative solutions to counter the challenges. Leaders should empower and reward their employees for building, innovating, and solving problems.

Learning Intention: Learning from past experiences and applying them to current situations. Layout which processes are working and which ones are not to avoid any known failures.

Be Proactive: The organization should be ready to adapt before any actual losses happen. It should not wait for being forced to adapt after nothing seems to work.

Be Responsive to market and industry changes.

Invest In Resources: Resilient organizations invest in their resources to tackle the challenges.

Strong Leadership: Strong leaders guide the teams and greatly impact the entire organization’s growth.

Decentralized decision making: Every leader is not an expert at everything. A good leader is the one who accepts that in the time of crisis, someone else can also be a better expert and lead the organization towards a brighter future.