Saying that “we take pride in giving personal attention to every customer we serve” is not a tagline—it is our mission and culture. It means that we take the time to understand your organizational culture and business goals as well as your technical architecture and solutions.
Your business users want:
- Streamlined processes and automated tasks so they can focus on their mission essential tasks.
- A better user interface that is easy to learn/use and available on a variety of devices (mobility).
- One place where they can access what they need to complete their task.
- Simple tools that don’t require advanced level training to us.
- Better analytical insights to help support business strategy and decision.
- To feel like they are being heard, supported and value.
How we can help:
Fiori launchpads can be the one-stop shop that puts the applications and analytics your users need in one place. It allows IT to update the technologies behind the launchpad without having to retrain users because they always have the same look and feel apps like what they may use in their personal lives on their Smartphones.
Our user-centric design approach and iterative delivery style allows users to provide their ideas and feedback which improves user adoption and training.
New solutions that improve process flow and streamline tasks can reduce the frustrations of users that can’t focus on what they believe they should be doing because of the time spent on work that could be done via technology.
Improved analytics can make the ability to obtain valuable business insights readily available to your users without having to wait months for a “new report“.
- The Holy Grail of any IT project is when it isn’t an IT project but rather a collaborative alignment of your business and your technology. Our user-centric workshops bring together your business users and your technology architects/developers to bring together their diverse talent, experience and ideas to create solutions that are innovative and better integrated.
- Our proprietary vSurve platform provides a way for us to collaborate with our customers for all our application managed services. We give you the support you need when you need it, full visibility to your portfolio of service requests and projects, and an easy way to communicate directly with our team. Our user-centric focus also means we take the time to provide knowledge transfer when needed to your team.
With the disruptive level of change in technology, it no longer makes sense to have technology projects that span over a long period of time before the users get any value from the solution. Minimum Viable Product means businesses can save both time and money by implementing incrementally so that the users can get immediate value from a solution while the next iteration leverages feedback from users early in the process. This allows an organization to be more agile and helps with change management as the users are involved in continuous feedback on defined segments of scope rather than one big project that gets bigger with scope creep.
The iterative approach is also good strategically for organizations that have constraints on resources and budget as they don’t have to wait for the next budget period to allow users to achieve business improvements. The work becomes more manageable and adaptive.
There are many SAP Vendors offering assessments for things like S/4 HANA or Analytics. However, many of those assessments are done at the bird’s eye view and provide more of an inventory of what you have versus what you could have. Our assessments are tailored to your specific organization and provide detailed insights for better decision-making.
We also recognize that that there are facets of how you use the technology that are based on your specific industry. We understand those nuances and can help guide you on the best demonstrated practices within your industry sector.
Our Proof of Concepts can be done for any of our key focus capabilities (S/4 HANA, Analytics, Cloud, Business/Digital Transformation) and can help your organization by:
- Providing a working prototype to help build a business case for a larger technology solution implementation.
- Helping you see how a solution works before committing to a larger project.
- Helping you reduce customizations thus easing the cost and difficulty of maintenance and support by showing you what your processes would look like using the best demonstrated practice standards-and doing a gap analysis on how to get there.